Terms of Service

  • All watches sold are guaranteed to be authentic or your money back.

  • We provide a three month warranty on all of our watches where there is not a manufacture warranty in place for at least 3 months. We expect careful treatment of all watches and do not cover any damage inflicted post sale. Any watch that is on ‘sale’ or discounted in price will be excluded from the 3 month warranty cover.

  • Any defects not mentioned but visible in pictures will be considered as described. Please carefully check all pictures and ask for any specific points that you would like described to you in more detail.

  • Our pre-owned and vintage watches are checked and where we see needed we shall repair and service them prior to sale. Please ask for details on any watch you may purchase.

  • Unless confirmed in the listing pre-owned and vintage watches should not be considered waterproof. Unless stated we do not guarantee water resistance.

  • We are not affiliated and do not represent or work with any manufactures or authorised dealers.

  • For privacy purposes some serial or other details may be blurred in photos.

  • All watches can be inspected in person prior to sale by agreement.

  • We offer a three-day, no-hassle, no-quibble return policy on all our watches (excluding special orders made on request, or where a discount has been given). If you are not happy with it, just send it back for a full refund. Watches must be returned in unused and in the exact same condition. We reserve the right to charge a £100 handling fee to cover any postage, packaging and administration time. If you purchased via our online store there will also be the card processing fee which we shall deduct from your refund if applicable.

  • Any watches ordered on what we class as a special order where the client asks us to source a watch for them will not be returnable or refundable under any conditions unless not as described.

  • All prices are stated in Great British Pounds and this must be our receiving currency in all transactions.

  • We provide worldwide shipping, please request details for pricing.

  • Clients are liable for any any local VAT/import/customs or similar charges on arrival to their shipping address.

  • We accept payments by bank transfer, all major debit & credit cards, PayPal or if agreed in advance cash payments upto £5,000. Please ask for your preferred method of payment and full details.

  • For customers based in Guernsey we offer a free personal delivery service at your convenience.

  • For customers in Jersey we offer free delivery via Guernsey/Jersey Post.

  • For customers in the United Kingdom we offer free delivery by Royal Mail Special Delivery.

  • For International customers we charge £100 for FedEx International Priority delivery.

Please contact us at robinhenrywatches@gmail.com for any questions on our terms and conditions.